Requests for updating credentialing with insurance companies is not something new however you will probably notice more requests coming your way. As part of some of the new healthcare changes, requests will be coming more regularly and we strongly advise you give your office staff a heads up to watch for these. Credentialing requests are not tied to negotiations or changes in fee schedules; they are information requests to keep your current contract in good standing. Contracted doctors are required to return these or you can/will get deleted from the network. If you get bumped out of network, getting back in isnít as easy as just responding later, you may have to start all over getting credentialed and it can take months to get pulled back in-network.
Excellent service does not simply come from a friendly phone call and nice websiteóit is the result of truly understanding your patientís expectations and putting the right guidelines and service standards in place to exceed them. When an organizational framework properly unites its people, place and processes by putting the patient at its core, exceptional service becomes possible. This creates greater intent to return and recommend, as well as a stronger competitive edge.
Introduces Belle DuCharme as the writer and dental professional whose mission it is to provide viable and important training to support the dental practice.
Defines and illustrates the services that Belle DuCharme offers to the Dental business professional to improve communication skills.
Answers frequently asked questions in regards to Belle DuCharme's services and future products and services.
Welcome to my site
My name is Belle DuCharme.
My goal is to provide excellent content in my training materials that you can apply to your dental practices immediately. As a writer and editor for publications representing the dental profession, I search for the best information that can serve practices from the inside out.
I have been happily involved in many aspects of the dental profession for more than 4 decades and my passion for making dental practices a fun and profitable place to spend your career is my driving force.
My career in dentistry started in clinical as a dental assistant and then into expanded functions as a surgical assistant and an orthodontic assistant. Always great with patient care I sought to learn about the business functions of dental practices and continued my schooling in business and marketing.
Learning about this amazing profession has never stopped for me and as I study the newer technologies and multidisciplinary forms of dental care I decided to start up my own dental training and coaching services for those who share my passion for dentistry.
The world of public speaking opened up to me years ago and I have had the opportunity for the last eleven years to speak nationally and in Canada at various dental conventions, seminars and events representing McKenzie Management, Dental Consulting.
For the last fifteen years I have worked with respected consulting companies as an independent contractor providing written business training materials, published articles, published scripting training, and work as an advisor and coach to many practices.
I hope that you will join me in my quest to make dental practice your career and passion, whether you are at the business desk, in management or in clinical as a dentist, assistant or hygienist there will always be room to perfect your work with patient care and business knowledge.
RDA, CDPMA, CDC